Last Updated: 20th March, 2026

This Cookie Policy explains how Spydra Technologies Pvt Ltd (“Trusys,” “we,” “us,” or “our”) uses cookies and similar technologies when you access or use our websites, platform, applications, documentation, and related services (collectively, the “Services”).

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and disclose personal data.

1. Who We Are

The Services are provided by:

Spydra Technologies Pvt Ltd
#154, Teacher’s Colony, Sector-5, Near HSR BDA Complex, HSR Layout, Bengaluru 560102, India

Additional business address:
815, Brazos St, Ste 500, Austin, TX 78701, United States

Email: info@trusys.ai

2. What Are Cookies?

Cookies are small text files that are stored on your browser, computer, or device when you visit a website or use an online service. Cookies help websites and applications recognize your browser or device and remember information about your visit.

We may also use similar technologies such as pixels, tags, SDKs, scripts, local storage, and other tracking technologies for similar purposes. In this Cookie Policy, we refer to all of these technologies collectively as “cookies,” unless the context requires otherwise.

3. Why We Use Cookies

Trusys uses cookies for a variety of business and operational purposes, including to:

• keep users signed in and maintain secure sessions;
• authenticate users and protect accounts;
• remember preferences and settings;
• enable core platform and website functionality;
• improve performance, reliability, and user experience;
• understand how visitors and users interact with our websites, documentation, and platform;
• monitor usage patterns, troubleshoot issues, and improve our Services;
• support security, fraud prevention, and abuse detection;
• measure the effectiveness of communications, campaigns, or product engagement activities, where applicable.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are required for the Services to function properly. They help enable core features such as:

• account login and authentication;
• session management;
• security and fraud prevention;
• network management and load balancing;
• user interface consistency;
• saving privacy or cookie preference selections.

Because these cookies are necessary for the operation of the Services, they generally cannot be disabled through our systems.

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors and users interact with our websites, documentation, and platform. They may collect information such as:

• page views and navigation paths;
• time spent on pages or features;
• referring pages or websites;
• browser, device, and operating system details;
• general usage patterns and engagement metrics;
• technical diagnostics and service performance information.

We use this information to improve usability, product performance, support, documentation, and feature development.

4.3 Functional Cookies

These cookies help remember your preferences and settings so that the Services can provide a more personalized experience. For example, they may remember:

• interface preferences;
• region or language choices;
• user settings;
• saved choices within parts of the platform or website.

4.4 Advertising and Marketing Cookies

If Trusys uses advertising, campaign measurement, or remarketing tools, these cookies may be used to:

• measure the effectiveness of marketing campaigns;
• understand which channels or pages led you to our Services;
• support attribution and conversion measurement;
• help display more relevant promotional content.

Trusys may not use all advertising or marketing cookies at all times. Where required by law, such cookies will only be used with the necessary consent.

5. First-Party and Third-Party Cookies

Some cookies are set directly by Trusys. These are known as first-party cookies.

Other cookies may be set by third-party service providers or partners that provide services such as analytics, communications, support tools, embedded content, hosting, or advertising. These are known as third-party cookies.

Third-party cookies are subject to the privacy and cookie practices of the relevant third parties.

6. Session Cookies and Persistent Cookies

We may use both:

• Session cookies, which expire when you close your browser or end your session; and
• Persistent cookies, which remain on your device for a specified period or until deleted manually.

The duration of a cookie depends on its purpose and the settings applied by Trusys or the relevant third-party provider.

7. Cookies and Similar Technologies We May Use

Depending on the specific parts of the Services you access, Trusys may use cookies and similar technologies associated with:

• website and documentation analytics;
• account login and authentication;
• session security and fraud prevention;
• product usage monitoring and diagnostics;
• support or communication tools;
• campaign attribution or marketing performance tools, where applicable.

Examples may include cookies set through:

• Trusys authentication or session infrastructure;
• website analytics tools;
• documentation analytics tools;
• customer support or communication widgets;
• CRM or marketing automation systems;
• product analytics or observability tools.

A more detailed cookie list may be added or updated from time to time to reflect the specific tools in use.

8. Legal Basis and Consent

Where applicable law requires consent for the use of non-essential cookies, Trusys will request your consent before using such cookies.

Strictly necessary cookies do not generally require consent where they are required for the operation, security, or delivery of the Services.

Analytics, functional, and marketing cookies may be subject to consent requirements depending on your jurisdiction and how the cookies are used.

9. How You Can Manage Cookies

You can generally control or delete cookies through your browser or device settings. Depending on your browser, you may be able to:

• block some or all cookies;
• delete stored cookies;
• receive alerts before cookies are placed;
• manage site-specific cookie permissions.

If Trusys provides a cookie banner, consent tool, or preference center, you may also be able to manage your cookie preferences there.

Please note that disabling or blocking certain cookies may affect the functionality, security, or availability of some parts of the Services.

10. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for how to interpret or respond to Do Not Track signals, Trusys does not currently respond to such signals unless required by applicable law.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, regulation, technology, or our data practices. When we do, we will post the updated version on our website and update the “Last Updated” date above.

Your continued use of the Services after the updated Cookie Policy becomes effective means that the revised Cookie Policy will apply to your ongoing use of the Services.

12. Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact:

Spydra Technologies Pvt Ltd
#154, Teacher’s Colony, Sector-5, Near HSR BDA Complex, HSR Layout, Bengaluru 560102, India

Additional business address:
815, Brazos St, Ste 500, Austin, TX 78701, United States

Email: info@trusys.ai